Collection and use of your information
When visiting the Be By the Seaside/Luxury Holiday Lettings (“we”, “us”, “our”) website, in order to preserve your online privacy, we collect only a part of your IP address. We do, however, use those first 3 parts of your IP address along with the dates and times of access to analyse trends, administer our website, track movements around our site, and gather broad demographic information for internal use such as statistical assessments and website improvement.
Other non-personally-identifiable information may be collected as well, which is rather typical of most websites. For instance, the source that referred you to our website is generally known. Likewise, the duration of your visit to our website, and your destination when you leave our website can also be tracked. Other common data collected includes the type of operating system the computer you are using to access our website has. Similarly, the type of web browser is often noted. Again, this is common data collection, and helps ultimately produce a better end-user experience.
Cookies are another common internet practice. Cookies are a key means of improving user experience which allow us to customize your use of our website. Simple information is transferred to your device to allow the content and experience to reflect your actions, preferences, and so on. We always give you the choice when you first use our site, and again every 30 days after that, as to whether you accept the placing of our cookie on your device. Please understand that refusing cookies may disable some of our website features and render some aspects useless to you.
At other times, you will be fully aware of the information we receive, as you will be the direct source providing it. For instance, you may comment on an article we have published, reply to an email (whether broadcast message or autoresponder), provide an email address, complete a survey etc.
Handling of personal information
Note that any personal information you provide to others apart from us is wholly optional. As an example, you might disclose something in commenting on an article on our site. That “private” information is now “public,” and we therefore have no control over it. In like fashion, you sharing information with any other third party not functioning as a service provider to us puts that information beyond our control and becomes subject to the policy that party has in place.
Our primary intention for collecting personal and private information from you is simply to conduct our business. We can use this internally to better serve you. Accordingly, we see no reason to share your personal information with other parties and outside interests unless we have specifically asked, and you have specifically authorised us to do so.
While we will abide by all statutory data protection regulations in force in the United Kingdom at the time, illegal activity or other serious acts or allegations could create legal liability for us. In those cases, we reserve the right to share your information with the relevant statutory bodies or their agents, or we may simply be compelled to do so by law.
There may also be times when we would need to share your private information in order to protect our own interests. For instance, in cases of suspected or alleged copyright infringement or other intellectual property violations, it may be necessary to share personal information with bodies or agencies appropriate to an investigation of any such alleged activity.
3rd Party Analytics
We do not use any analytics services offered by any search engines such as Google, Yahoo or Bing so you can be sure that your online behaviour while on our website is not being shared with anyone.
The General Data Protection Regulation (GDPR)
As a business trading within the European Union, we are governed by the latest data protection regulations, the GDPR. You can read more about what the GDPR means here.
If you would like to know if we hold any data about you, please contact us via the contact form stating the email address you would like to query and we will confirm to you, within 5 business days, to that same email address, whether we hold any data associated with it.
If you would subsequently like us to delete any data, then all you need to do is reply and ask us to do so.
We will comply with your request within 48 hours and confirm any action we have taken to the email address that was the subject of the query.